Bama RV Service Department

Your RV will always receive the best of care by our RV repair technicians and service team with over 35+ years experience at either of Bama RV's locations. From roofs, appliances, plumbing, collision repair, truck accessories, to slide-outs and awnings, we are here to help you with all your service needs.

Our service department is staffed with highly trained technicians dedicated to making sure your fifth wheel, toy hauler, travel trailer, or motorhome stays in great working order for years to come. Here at Bama RV we know that getting out on the road and enjoying our great country is your priority, and we will help keep you traveling in comfort and style.

We have the equipment and experience to get your fifth wheel, toy hauler and travel trailer in prime shape, and that means more road time for you. Give us a call and we'll get you in and out of the shop in an efficient and timely manner, so you can get back to experiencing the freedom that the RV lifestyle provides.

Bama RV is proud to provide quality service to customers in Alabama, Georgia & Florida.  Now that Bama RV has two locations in Alabama, this provides our customers with the conveience to select the location closest to you! Ashford, Headland, Abbeville, Dothan, Midland City, FT. Rucker, Enterprise, and Ozark.
Bama RV of Dothan (334) 678-9510 or Bama RV of Opelika (334) 742-9160.  

FAQ

Q - What is the average turn around time for factory warranty work?

A - This really depends on the type of repairs that are needed. We always put our customers' warranty repairs ahead of outside service work or warranty work from customers who have not purchased from us. When we receive a unit for warranty repair, we will generally begin work within 3-5 business days of receiving the unit. At that point, we typically have to send the factory a summary of what needs repair (including service tech diagnostics statement, pictures, etc) and get pre-authorization to begin repairs. Once we receive pre-authorization (anywhere from 1 day - 2 weeks depending on the factory) we then order the necessary parts from the factory. From that point we wait for the parts order to be processed and shipped. Once the parts are received, we strive to have the repairs completed within a week. So depending on whether parts needed to be ordered or not, the average turnaround time for warranty work is anywhere from 5 days - 4 weeks.

Q - Do you do same day service appointments? Can I pick up my camper the same day I dropped it off?

A - Typically, No. We have a very busy service department and it would not be fair to move your service job ahead of others that have been waiting longer. We ask that you make an appointment and we will give you our best estimate on when repairs may be completed.

Q - What is the process for insurance repairs?

A - After an accident or damage has occurred, contact your insurance company right away and start the claims process. Then bring the camper to us. We will complete an insurance estimate for your insurance company and submit any photos that they require. The insurance company may send an adjuster out to look at the camper. Once we complete the estimate, we have to wait for the insurance company to approve it and provide authorization to begin repairs. At his point, we order all parts needed. We also arrange for any subcontractors that may be required. Once parts arrive, we begin repairs. Once repairs are complete, you will inspect the work and once it is found satisfactory, we will collect the insurance check and your deductible from you.

Q - Do you do on-site service calls?

A - No, we do not. However, we can give you the number of a company that we recommend for all on-site service.

Schedule Service

We can help you keep your Coachmen, Cruiser RV, Forest River, Open Range RV, Grand Design, Keystone, Heartland, KZ RV, StarCraft, Thor Motor Coach, and Cherokee vehicle in pristine condition! If you have any questions or concerns about your fifth wheel, toy hauler and travel trailer, feel free to call us our Dothan location at (334) 678-9510 or our Opelika location at (334) 742-9160.  Our team will be happy to help you over the phone or assist you in making an appointment. Come talk to us about how to best maintain your investment and learn more about our available services!

Call, visit, or contact us today. We're here to help.